Knowledge Management in Modern Enterprise Applications
Abstract: This paper tracks the Development of Knowledge Management along. Knowledge Management analysis of the historical background, explains the importance of Knowledge Management, and from this point of view of the status of Knowledge Management in order to have new discoveries and insights.
Paper Keywords: Knowledge Management status and Development direction of the background track
Introduction
90 20th century, with information technology as the forerunner of the rapid Development of high-tech industry and vertical and horizontal permeability, greatly changed the face of the economic Development of countries in the world and the competitive landscape. Developed economy than ever before dependent on knowledge production, diffusion and application. With the arrival of the 21st century, the world economy is to a knowledge-based economy shift, human society has entered a rapid Development of the knowledge economy.
With the knowledge economy era, knowledge of the content changes, corresponding to the management of fundamental changes have taken place. The knowledge that the prospects for economic development, enterprise and knowledge will become human, financial, energy and other parallel resources and will become the first factor of production. Accordingly, knowledge management is on the agenda. Become a hot management in the frontier areas.
First, the background of the rise of knowledge management
(A) information and network industry profoundly changed the economic rules and stArt to become new economic growth point.
Since the second half of the 20th century, the world economy ushered in the large-scale technological innovation and overall rejuvenation of the times. Technological advances, especially in network technology and communication technology and universal application of the rapid development of the whole world economic system into a powerful driving force, makes the rapid growth of the global economy and into the new era of information economy.
(B) become an inevitable trend of economic globalization.
Quan Qiuhua contemporary world economy is the most fundamental features of economic globalization and information technology revolution is providing essential technical requirements. Deepening of the information technology revolution, so that different social systems and levels of development will inevitably be incorporated into Yiti of the global economic system. The development of information technology, easier access to information, international trade and investment have become more simple and quick.
(C) the "entrepreneurial economy" (entrepreneurialeconomy) the rise.
With the entrepreneurial economy and the rise of venture capital funds, knowledge and ability based enterprise development ideas into a management model. Entrepreneurs rely on is to find opportunities for value creation and business model innovation.
(D) human entered the era of knowledge economy.
Knowledge economy as a new economic form. It forms the previous biggest difference is that the economy, the prosperity of the knowledge economy is not directly depend on resources, the amount of capital and other hardware technologies. It depends on the accumulation of knowledge and effective information and use. Manage knowledge economy the focus is on Research, development, information, marketing, staff education and training, knowledge management is to meet the characteristics of the knowledge economy era and the birth of the enterprise.
Second, the trajectory of the development of knowledge management
Knowledge management first from the United States. The idea and practice began in the 19th century, the 80s.
20th century 70s - 8O's: StArt some hypertext applications of Artificial intelligence and expert system dependent on the knowledge management system (KMS), as well as "knowledge acquisition", "Knowledge Engineering", "knowledge-based systems" and " computer-based ontology "and other concepts.
80 years of the 20th century: while the classical economic theory ignores the value of knowledge as an asset, but most organizations lack a strategic management knowledge and methods, but the knowledge (and its forms of expression in a professional capacity) as the competition has made clear the importance of assets of.
In 1980, DEC (Digital Equipment Corporation) the first large-scale knowledge systems used to support Engineering and sales.
In 1986, the "knowledge management" concept first proposed by the United Nations International Labour Conference.
In 1989, the "Fortune" magazine survey of 100 large U.S. companies CEO they all agreed that knowledge is the most important assets, a U.S. business community launched the "management of knowledge assets", the paper on knowledge management stArted in the "< Sloan Management Review>> <<Organization SCIENCES "> <<Harvard Business Review>> and other publications appeared on the organizational learning and knowledge management have begun the first published monograph, such as Senge's <<The Fifth Discipline> > and Sakiya <<Knowledge Value Revolution>>, International Knowledge Management Network (IKMN) was founded in Europe.
In 1990, many consulting firms began to implement knowledge management projects within the enterprise, and some well-known U.S., European and Japanese enterprises to establish a focus on knowledge management projects.
In 1991, the "Fortune" published the first Article of knowledge management: <<brain>>.
In 1994, IKMN absorbed in the United States, "Knowledge Management Forum" and other knowledge management-related organizations and publications, released a report on European companies to carry out knowledge management survey.
In 1995, the European Community through the ESPRIT program began, for the knowledge management related projects funded: American Quality and Productivity Center and the Arthur Andersen's Knowledge Management conference attracted 500 companies and presided over 11 companies Explorer Knowledge Management Benchmark Survey.
In 1998, a kind <"Knowledge MANAGEMENT"> name of the new journal appeared in the UK.
1999. 80% of U.S. companies have or are implementing knowledge management program.
2002 was recognized as a knowledge management years.
Today, knowledge management has been in the world of management theorists and practitioners in the middle of the formation of craze.
Third, the knowledge management analysis.
(A) from the guiding ideology of the status of knowledge management point of view.
1. No unified version of the definition, the majority is not precise enough, the application is difficult to guide the enterprise.
2. Locate the starting point of knowledge management have limitations. The purpose of knowledge management should fully reflect the business focus. Is now widely recognized: the central business goal is to create value for its shareholders. Thus, performance has become the main direction of the pursuit of business . no doubt. Enterprise knowledge management is also the main starting point is to help companies improve performance.
3. Knowledge management related factors in the understanding of knowledge management, although the differences in status, but the convergence trend.
4. Most theoretical Research focused on the structural aspects of knowledge management: how the data transformation in organizations, how to measure, especially in technology's role in its spread (in particular to the in-house), with little consideration of how to obtain a personal level, communication and use of knowledge.
(B) knowledge management from a technical point of view the status quo.
1. Management of information technology and knowledge in the wrong understanding of the relationship between surviving.
2. Range of knowledge management technology, but the lack of a unified, scientific and standardized classification of knowledge management technology.
(C) the status of knowledge management practices.
1. Successful knowledge management practices are objectives of knowledge management practices have more clear understanding of the practice are becoming increasingly comprehensive understanding of the content.
2. The formation of several models of knowledge management practices, will help the enterprises targeted according to their own characteristics to the knowledge management strategy.
3. Lead to knowledge management practice failure. In Houston American Productivity and Quality Center (AmericanProductivity & QualityCenter) study said. Frustrated the company usually present the following issues: (1) the lack of commercial purpose. (2) poor planning and inadequate resources. (3 ) is not attended. (4) lack of compliance need. (5) technical factors and constraints will seriously affect the success of knowledge management practices. (6) the implementation of knowledge management spends too much (money usually spent on those trendy The IT technology), but little or no return. (7) knowledge management and business operation itself, the operation very closely with the staff the knowledge management process as extra work. Links to Research Papers Download Center http://www.hi138.com (d) the implementation of enterprise knowledge management difficulties
1. System do not change, mechanisms difficult to live, human resources are not optimal and efficient configuration.
2. Currently most companies, there is low overall quality, human aging, knowledge obsolete, outdated concepts such as barriers to restrict the development of enterprises.
3. For a long time. Many enterprises in China are still using the traditional empirical mode of production, operation and management, is incompatible with the complex and volatile market conditions, the resulting management methods, outdated mode of operation, the operation of state enterprises at a low level long-term, difficult to develop .
4. Means of information collection companies generally lag behind, paid insufficient attention to the use of modern means of information, resulting in some enterprises to the market slow, the sensitivity is not high, miss opportunity.
Fourth, the direction of development of knowledge management
Development of knowledge management depends on its three main themes (human resources, information technology and organizational structure) of the development.
(A) and the learning organization closely linked with the development of
1. Members have a common vision.
2. Organization created by a number of individuals.
3. Good at learning.
4. "Place-based" flat structure.
5. Self-management.
6. Organizational boundaries will be redefined.
7. Balance family and career employees.
8. The new leadership role.
(Ii) closely related to the construction industry information.
We all know, knowledge management can not do without the support of information technology, knowledge management depends largely on the level of the degree of information technology, and business intelligence operations has become one of the objectives of knowledge management.
(C) and the closely related human resource development.
Human resources management is one of the themes of knowledge management. Knowledge management is the management of human resources into a new perspective, framework. In the new human resources management must be integrated into the content and ideas of knowledge management, whereas the meaning of knowledge management human resource management will also content with the rich and increasingly rich.
V. Conclusion
In summary, knowledge management on a global scale through the emergence of a re-emergence of a lost and become a hot topic in theoretical circles such a tortuous process, people understand it is gradually clear up, and all aspects of it also appears more and more specific, detailed trends. from the vertical (the origin of knowledge management) point of view, studies include: knowledge (definition, characteristics, types, classification of business knowledge, etc.) of a knowledge economy (the origin of the concept / definition, features / characteristics, etc.) ~ Knowledge Enterprises (content, characteristics / features, etc.) a knowledge management (the process of the rise of concepts / definitions, principles, purpose, meaning, tools and instruments, etc.): From the lateral view, studies include: knowledge management and intellectual capital Management (ICM), Knowledge Management and Organizational Design Management (ODM), knowledge management and knowledge network, knowledge management and R & D Management (R & D), knowledge management and enterprise resource planning (ERP), knowledge management and supply chain management (SCM), knowledge management and customer relationship management (CRM), knowledge management and human resource management (HRM), knowledge management and corporate culture, knowledge management and information technology. in the knowledge management Research, but also people are thinking about individuals knowledge management, well to the acquisition and transmission of personal knowledge as the basis for building learning-oriented enterprises. At present though there is no recognized authority for the various definitions, but this did not affect the heat of the knowledge management theory.
In contrast, the case of knowledge management practices are not satisfactory. In our country. In addition to some well-known big companies abroad have been successful, the real implementation of knowledge management, rare at local businesses. China Hewlett-Packard Co., Samsung Data Systems, Beijing) Co., Ltd. (Samsung SDS), to some extent, is the area of knowledge management pioneer. The two companies are recognized in the initial implementation of their knowledge management system, although its modalities and guidelines are not identical. people disappointed to find that: a considerable number of companies (including Lenovo and Digital China and other self-proclaimed "learning organization "of the business) are still in the process stage. They also not sure what way to follow the trend: very few companies actually purchase and install a so-called knowledge management systems. But can not make it clear this stuff, and others, such as CRM (customer relationship management) systems relationship. China Resources Group, a manager said they have been trying to find a mature domestic knowledge-based enterprises as a model, but has not been found.
However. With the deepening of theory, the concept of knowledge management will also popular. Become the consensus of leaders and employees. In the knowledge economy in the context of such a large, knowledge management as a newborn baby, no matter how rough the road twists and turns, it is bound to continue to grow. Reposted elsewhere in the Research Papers Download http: / / www.hi138.com
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