Funeral services based on workflow management system design and implementation of intraoperative

[Paper Keywords] funeral service workflow automation of process modeling techniques
[Abstract] article analysis of the domestic funeral services company in the service management system based on functional requirements, workflow management technology in the funeral service system was studied, and when the funeral service management system architecture of a preliminary design.

0 Introduction
With the Information age, people are increasing demand for Information on the Information processing requirements are also increasing. Information has become the economic development and social progress of the main factors. How to find Information resources, the use of information resources, will be the most crucial deciding factor in the success or failure. workflow technology in this context is generated.

Workflow concept originated in the organization of production and office automation. Workflow Management Coalition r C) given workflow definition is the workflow is a class of fully or partially automate the business process. It is based on a series of process rules, documents, information or tasks can be different between the implementation of transfer and implementation. aim is to work through the tasks broken down into well-defined roles, in accordance with certain rules and procedures to implement and monitor them, to improve efficiency, lower production costs, improve production management level and enterprise competitiveness effect.

According to the definition of the workflow, that can know the workflow management process is a Computer implementation. Their specific business process reflecting the following aspects of the problem. That process is what (the task by the composition of which activities), how to do (activities of the performance conditions, rules, and the interaction information), by whom (person or Computer Application), do how (through the workflow management system monitor 1.

Currently, workflow technology be promoted not only in industrial enterprises. And funeral businesses have gradually been applied. Funeral service management system is the funeral service for the domestic business sector is still at the stage of practical manual handling operations are designed and developed. In the funeral business process involves many processes that need work. If pick up the remains, embalming, and business talks and so on. In view of this work has a certain structural rules, can be combined in the system design process workflow technology. To make the system more flexible, and can reduce the intensity of the work of staff, improve work efficiency. And the internal allocation of resources more rational.

1 System Requirements Analysis
1.1 The design objectives
The purpose of the system design is to make the funeral service company to achieve the funeral service information network, and process management. The goal is to:
1) for corporate users around the funeral business information to provide a comprehensive system. Making business, financial, personnel management, and other subsystems of organic unity. So that you can give full play to the advantages of Computer software management, improve the level and quality of funeral service.

2) to facilitate various types of user queries on the needs of the business process. To provide a unified search platform funeral service information, and users can automatically generate statistical reports required for operational projects.

3) standardization of business processes provides a project delivery platform. Different capacities, client users can handle their own business, business process automation and resource sharing, standardize business processes .41 system is friendly, simple interface, At the same time have a practical, scalability and maintainability, and higher security and reliability.


1.2 System functional requirements
According to funeral services, processes and system design goals. After field Research. Funeral service management system will be divided into five subsystems: the funeral business management subsystem, warehouse management subsystem, fleet management subsystem, external information services subsystem, network operations management subsystem. The system function structure shown in Figure l.


l1 funeral business is funeral service management subsystem of the whole process of control and management. mainly pick up the body management, preservation business management, business negotiation and acquisition, business operation and management, wreath supplies business management, charge management, integrated management and other functions.

2) Treasury management subsystem is the company supplies, funeral and other items of management, and materials storage, a library, inventory and statistical work of the Computer Management. Including storage management, a database management, inventory management.

3) Fleet management subsystem is the company's vehicles reasonable scheduling and management. Including vehicle operation and scheduling management, vehicle maintenance and management, vehicle safety file management, general management, information services and other functions captain.

4) external information service management subsystem is all the information on the company's management and sharing resources to achieve a unified, user-friendly to use and inquiries. Including farewell hall numbers show that information search, company websites, comprehensive management.

5) network service management subsystem is through the Computer network, and realize the business community network T for the management, control and information exchange. Mainly pick up the remains, business negotiations, vehicle scheduling, charges, comprehensive management, and information inquiries.

1.3 Operation performance requirements
Funeral service management system is in the intranet and extranet environments running. It requires a system with a certain security and fast access speed. Min here. The system uses B / S architecture. Users to assign permissions. Can be different access, throughout the course of the visit require the user authentication to prevent unauthorized users intrusion and misuse of legitimate users that database systems have been destroyed.

According to funeral service company expanded rapidly, sales operational level is not high, the data to be shared, the need for remote operation of such business process characteristics, the system design for the three B / S architecture model. No matter how large the user. Expand the number of community networks will not add any maintenance upgrades for the amount of T, all operating only for the server. If it is remote, only the server can be remotely connected private network maintenance, upgrades, and sharing. The system architecture Figure 2.


1) The data layer: data and user data storage systems. System data also includes process definition data and 1 - for run-time data stream
2) The business layer: r [for the current operating environment, including process definition, workflow bow {engine, process monitoring.

3) the presentation layer: the client. All users are using a browser to interact with the system users and system administrators to set up a front entrance of the two login identities for different users with different login screen
(1) front user: This is the real users of the system, including front desk personnel, business negotiation staff, network staff, team personnel, warehouse managers, financial officers and management personnel. When a user login, the system according to its the role of the corresponding list of tasks listed. Users can glance to see that they need to deal with the T for. When the user selects a task. Processing the corresponding task system. Task processing end, update the user's task list, and the implementation of the results reported to the user, the user can always check the status of your task list can also be executed query task information. Links to Research Papers Download Center http://www.hi138.com (21 System Administrator: routine maintenance on the system, the whole funeral business management information system to monitor the operation of the system for processing exceptions. as well as user rights management.

1.4 Workflow Application in the system [3l]
1.4.1 Analysis of key business processes funeral
Management system in the funeral service, funeral service management subsystem is the key. By "information to determine the dead", "pick up the remains," "embalming", and "business negotiation", "business units submit", "business project "," settlement fee "," business filing, "the whole process of management. to achieve the norms funeral service project management, control and quality tracking integration, enhance the overall level of funeral service. funeral services business process shown in Figure 3

In the funeral business process analysis, the use of UML (Unified Modeling Language 1 on the process modeling business processes. Modeling follow three steps: establishing demand model and give the system use case diagram, the establishment of a static structure model, given the system class diagram, and finally build a dynamic structural model, given the system sequence diagram, collaboration diagram and activity diagram.

1.4.2 workflow technology implementation in the system
Funeral service management system in the needs analysis and business process analysis, found that the system lies at the core of the funeral business process is a structured process and in accordance with the scope of the workflow. So the function modules in the system design for a combination of T streaming technology, including T and T for workflow process definition for workflow execution services in two parts.


Workflow process definition is the main work of modeling the process. Contains all of the carrier module can be T for the implementation of the necessary information. Including the starting and ending conditions, activities, activity scheduling rules, the task of the business participants, associated Applications and data call information.

Workflow execution service is the core of workflow management, and its main function is to explain the process definition, task scheduling and resource allocation. In the implementation of a workflow subsystem can contain one or more of the workflow engine. Workflow engine main function is to define an instance of the process, according to the definition of scheduling various activities in the process. invokes the appropriate procedure should be used to help implement the activities. Maintenance of flow control of data and workflow relevant data. And implementation process instance monitoring and management. The practical Application of the system, the workflow engine of the system design as follows:
1) start and end of the workflow instance. Workflow instance that is an implementation of a workflow instance starts generally in three ways: the workflow manager clearance by the system administrator to start, started by the system user, from time to time the trigger signal Manager start. this system. Workflow process instance typically start by the system user, for example, triggered by the clerk, "funeral business functions" start. The system calls the appropriate function module according to the definition of the workflow, the instance of the workflow instance to write complete information sheet, and examples of start-up activities, and write the task table.

The end of the workflow process instance can have one or more points. If the current activity is not to activate the next activity, and active in the "completed", then the activity can be an end point. In the funeral business process, once the family of the deceased completion of settlement charges. Then the process instance to an end.

2) The workflow execution process]. Workflows started in the user's execution, when the sales start trigger task, the task belongs to the workflow engine based on the process information read process definition, process instance to complete building work, the system under the authority of staff information for different staff handling page-related tasks, and update the task table, the staff processing tasks, and submit the task: the task workflow engine output data should be examined to determine the task is completed, in the "task list" Add task information, the deletion of "mission statement" in the records of the corresponding tasks, according to mandate the transfer of rules to determine whether there is follow-up to the task, if the task is to start a new follow-up to the task of creating and handling new tasks, if not the end of the process flow .

2 Conclusion
Workflow technology is through business process modeling, optimization, management and integration, business process automation in order to achieve the core technology. The process of workflow technology as a core modeling and process management technology. Can effectively integrate with other Applications to produce the interests of the business (sector) demand for the various business management system for the enterprise (sector) benefit from it. The project has practical application of love funeral services company in Guangzhou. Proved. Through the application of the system, not only for the love of funeral services company in Guangzhou to create a better economic and social benefits, but also the appropriate level to enhance the overall service and quality, but also for the future management of software development and design of the funeral to explore a new ideas. Links to Research Papers Download http://www.hi138.com