About e-government fragmentation to solve the problem a few ideas _ paper to write network
Papers to write net: Abstract: The current e-government is in full swing in China launched the reform of government has become a trend, although the e-government construction in recent years has made remarkable achievements, but the current situation, there are still many problems, which due to fragmentation leading to islands of Information, especially Information about chimney problems, the National School of Administration professor Wang Yukai of Public Administration Research Department in 2006 about e-government construction in China's top ten trends, the integration of Information resources explicitly included in the sixth trend in through the issue of fragmentation causes the corresponding solution.
Keywords: fragmentation, two networks Siku Twelve one-stop Information silos of Information resources integration chimney 1 Introduction
E-government refers to the government in national Economic and social context of information technology to improve government office efficiency, improve decision making and investment environment as the goal, the government's information dissemination, management, services, communication capabilities to migrate to the Internet, but also to achieve government organizational structure and workflow re-optimization, beyond time, space and departmental separation constraints, the whole society to provide high-quality, standardized and transparent, and comprehensive management and service.
Throughout the history of the Development of e-government can be divided into four stages: First, the late 1980s, the office automation, the second is 1993's "three golden projects"; third is the 1999 National Economic and Trade Commission and China Telecom co-sponsored by other units of government on-line projects, four in August 2002 based on the CPC Central Committee, State Council <<About our e-government construction guidance>> (in the Office of the [2002] No. 17, hereinafter referred to as Document No. 17 marked China's official real e-government strategies proposed.
Since No. 17 was issued, the e-government framework and scope of the basic set, at all levels of government is around the "two net stop Siku Twelve," the focus of Development in an orderly manner, a variety of localized applications, initial results If mushroomed, government IT infrastructure has begun to take shape, the process of China's information from the "Information Resources" stage to the "information resources management" stage.
Government's information architecture is different from the corporate tree structure, it has both horizontal division by administrative departments at all levels of government, the so-called "block" e-government, but also by industry vertical different functional departments, namely the The so-called "section". "of" e-government including "Twelve" project, etc. The information technology department, "block" includes all levels of local government's own information technology. "of" e-government and "block" cross-cutting e-government information technology industry constitutes the basic framework "of" e-government at the local government level will be subject to "block" the impact of e-government, and "block" e-government management in the industry, but also a greater degree to be "of" the impact of e-government a long time the working mechanism of the formation of a government department the power of consciousness, departmentalized, software technology is uneven, repeat the basic data collection, data inconsistencies, and do not share. "All roads lead to partition" makes people go through regional and inter-departmental matters, there work hard, work annoying problem, so the integration of e-government information resources, to ensure the integrity of government information, accuracy, timeliness, organization of scientific classification and accessibility realization of electronic government information is not only the core issue of resource sharing, but also the primary task at this stage of e-government.
National School of Administration professor Wang Yukai of Public Administration Research Department in 2006 about e-government construction in China's top ten trends, the integration of information resources explicitly included in the sixth trend, he said: "All roads lead to" Information and the region information will enable interactive, healthy Development in 2004 and 2005, before e-government focus on "section" of the building, but two, especially since 2005, "block" a great come from behind the trend of e-government How to coordinate the "article", "block" the contradictions between the construction, how to resolve because of departmental interests caused by the problem of Development and utilization of information resources to be put on the agenda.
2 "fragmentation" of the main reasons
(1 resulting in "islands of information", "information chimney" One reason is the file from the No. 17 inside and outside the network concept with the local government's own internal and external network concept prone to confusion, resulting in many places excessive secrecy.
(2 focus on sectoral interests, there is compartmentalization. For a long time, due to institutional reasons, driven by vested interests and sectors, resulting in control of the department of information resources, fragmentation, lack of effective sharing and management of different departments of the long form information is also duplication of resources, duplication of investment and poor information.
(3 quick success, greatness and success. Construction of government information resources, libraries need to do a lot of basic work, requires long-term planning and strong organization and coordination, focusing on long-term accumulation and maintenance of effective management, to integrate the various systems of science, to achieve compartmentalization combined, in accordance with the stock share, incremental build principle, the formation of effective data reporting and query capabilities.
(4 overall quality of the organizational structure and personnel meet many units focus on information technology department to set, but not information processing, analysis, use of institutional settings in information technology staff often do not have the information resources, and vice versa.
At the same time, there is a need to understand the integration of e-government information resources involved in several aspects: ① information resource layer. This layer includes government systems and external information resources and internal information resources, including external information resources are mainly distributed in the context of the many Internet-mutual connection site. contains vast amounts of information and its information with the source of broad, involving wide, reflecting the latest Developments in information and more, the characteristics of fast growth, but at the same time there is information scattered, the vast majority of the surface information, repetition rate, of varying quality and other shortcomings. The other is located in the internal network / private network and an internal file server on the internal information resources, mainly on the internal affairs of the government departments dealing with information generated, subject area focus, but as the institutional setting, documents operating mechanism and other reasons, the phenomenon of duplication of information is also more serious, there is also a lot of surface information, ② handle information integration layer which layer integration of information resources for e-government model in the core layer, serve as a link the user's internal resources and external link role through information gathering, information integration and information classification step the original state of the internal and external information to conduct a comprehensive collection of Qucuqujing, Quweicunzhen; in the ordering of information and clean technology, based on the automatic classification and knowledge through information technology, mining, etc. seeking information inherent relationship to the purpose of information integration, to achieve value-added information, ③ user layer. user layer is the user and government information resources system interfaces directly due to government information with security features, user-Chief information must undergo a rigorous validation process rights in the information processing layer and the integration between user-level access control system will use two layers separated according to different user privileges, use of government information is divided into different types of users, respectively, to connect to external government information portal and intranet private network / intranet information portal, thus shielding the user and the complexity of the specific business website link.
3 e-government response to the integration of resources
At present, for the problem of information silos, first and foremost task should be to improve the understanding of e-government, development of e-government development planning and a unified technical standards, in order to guide and regulate the construction of national e-government, and secondly, the use of advanced information technology and network technology to integrate existing information resources and systems and in strict accordance with the planning and standards for the construction of new e-government system.
(1 to establish a user-centric, demand-oriented concept, according to government Intranet, Extranet the different characteristics of "fragmented" information generated by chimneys, silos and other issues, the establishment of population libraries, corporate libraries , natural resources and geographical space, library, macro library on the basis of these four basic database into CRM (customer relationship management concept, in-depth understanding of user needs, the enterprise and the public as a real customer, the system targeted to carry out the construction and application development work, its management and services.
Links to free download http://www.hi138.com (2 structures of government information service system framework domestic services in the civil service, foreign service in the public and organizations, according to the different target set different information services window internal intranet site put into a unified interface and windows to achieve the production of computer-based documents, document flow network for the daily Administration of civil servants to provide the required information service. through the integration of foreign government information systems, strengthen government's public Web site services, to achieve "one stop" online service.
(3 to establish information management at all levels of government agencies. E-government building is a first in command, first from the strategic level, leaders must support the implementation of the project, to set up a staff for information management at all levels of government agencies responsible for the development of information resources planning, manufacturing, publishing, services, and other work, finishing with messaging and technical support functions, also has information management and technology management functions of director to be responsible for the development of information management innovation of information processing, key management information within the flow of information inside and outside flow exchange of information when needed to ensure timely access to information can be shared in real time in-house, and constantly promote the proliferation of information.
(4 clearly defined the concept of inside and outside the network, to build data exchange center in accordance with the three networks of national e-government planning, data exchange center to solve the need for a comprehensive intranet, extranet and public networks for data exchange. First, demand for data exchange within the network. data exchange within the network to achieve more than the central and sub-provincial upload of information between various departments and issued due to network within the area covered by the wider communication around the state, so that, data exchange center must provide great flexibility, supports a wide range of communication methods and protocols, while, due to inconsistencies in the various departments of the building, using different operating systems and databases, data exchange center should be able to support heterogeneous systems and protect your existing investment in hardware and software resources and in addition , data exchange center is mainly used for grass-roots business information collection, transfer large amount of data exchange center should provide a variety of techniques to reduce the transmission of redundant data to reduce network load, to protect data transmission efficiency. Second, the external network data exchange requirements. extranet data exchange between government departments to achieve data sharing, data exchange outside the network part, should consider data security to prevent unauthorized users intercept or steal information exchange center should have both high scalability and open , easy and convenient future access to other business systems. Third, the public network data exchange needs to achieve public network data exchange between government departments and public two-way exchange of information in most government agencies, the business information is not public all open, so the information release system and business system data must be stored separately from the filtered business information in real time or scheduled to be sent to the public network, the data provide the basis for the information release.
(5 continue to promote the "triple a library", the implementation of e-government demonstration projects, while strengthening e-government human resources training and development. "Triple-play of a library" that government agencies within the office business network, central and local governments and department office business resource network to the Internet rely on government public information network and the government's electronic information system sharing a database the same time, to increase the e-government human resources training and development, improve government operations and developers comprehensive business integration and development capabilities, and its related training.
(6 from the system to ensure that break the monopoly of information resources, and establish authority. Establish a "public gathering in public, not a department of information should be publicized, the department is dereliction of duty," the new concept would be this idea into the system, When conditions are ripe into law, the only way to make government information resources more effectively and enrich the library building. The key is a multi-party representative of the interests of society (including the NPC and CPPCC representatives of political wisdom, "should be known to the public information" strictly defined, once consensus should be public disclosure, to accept supervision of the whole society.
(7 in a unified plan to achieve inter-departmental information flow and business flow integration. Ideal for e-government information resource management system model is to establish a unified electronic information infrastructure, to achieve maximum collection, storage, management, information resources, content, and allow different The information structure in a unified standard for transmission of different information systems combine to achieve information systematic, network storage and sharing and management fullest.
Information integration and its importance has been more and more recognized and cited, the meaning of the integration of information systems from the early concept of integration, and its scope of application has now gone far beyond the concept of integration, with more broader, more profound meaning, it is based on information technology trends, under the leadership of a certain organization to achieve the sharing of information resources, coordination of, and then expand the application areas of information resources and tap the value of information management process.
Integration of information resources of the executive system, management system, quality of personnel, technology has a high level of demand, not overnight, smooth sailing, there are many theoretical and practical issues need to be explored, but also face many difficulties to overcome. Construction information resource database, you should pay attention to mobilizing the enthusiasm of various departments, the effective use of existing resources and standardization of results, information from the government's overall situation, to remove the shackles of the traditional mechanisms of government operations and a few officials of the old-fashioned concept of breaking the fragmentation and departmental barriers, integration of government information resources, in strict accordance with uniform technical standards and operational specifications to build the databases, and pay attention to improve the synergy between the various database management, to prevent new "information islands."
References
1 Chen Yaosheng. Outline of e-government information resources management [J]. Library Forum, 2004 (4
2 Juan Han About e-government construction of several issues thought [J]. Development Strategy, 2002 (3
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