Complaints from parents about their homes to crack the problem of communication

Summary of complaints from parents, "a nursery manager has been more and more attention, its ability to receive appropriate and effective solutions, will directly affect the child's physical and mental health, as well as the development of kindergarten work. Home interaction is a good way to resolve the complaint this article From the perspective of the specific implementation of home communication and interaction strategies to make a set.

Keywords homeland nursery complaints

As a child care teachers are most afraid of complaints from parents, consider the following a few clips:
One complaint: the Xiaohui kindergarten before he was especially long for kindergarten. However, after the real beginning of kindergarten, is not such a thing, almost every day wake up open your eyes say, Mom, I do kindergarten. I patiently asked him the reason for reluctance in kindergarten, and he gave me the answer though not the same every day, but one thing is certain, is not in his kindergarten teacher's attention, it was not willing to kindergarten.

The second complaint: Small philosophy back in kindergarten, wronged told me, many children have been a small red flower, he did not for a child who is in need of encouragement, a small red flower is a great honor. Do many teachers sent children to prepare a small red flower, there will be so difficult?
The third complaint: my house Yangyang some naughty like to tease people, but only some of nature's children, teachers guide can be corrected over. However, Yangyang home, they cried and told me, the teacher punished stood, and I are reluctant to punish their children, how can the teacher so Luanfa children?
The fourth complaint: Since the small morning in kindergarten, he has a cold every few days to get sick on these cases, a small morning before kindergarten are not rare. Listen to some of the mothers said, when the children nap together, the teacher would not help children clothes, children are particularly vulnerable to cold, and sometimes children pants of urine, did not change in time, some children need someone to supervise the water. my mother is not around, the teacher should take responsibility and it was thoughtful that they do not care, just let the children frequently ill.

Parents to children by the complaints of personal injury, small children with no change wet pants, etc. Each parent complaints has its own peculiarities, "to accommodate parents' will only make the problem more complicated. Complaints from parents, some teacher will be very nervous, not all complaints are the teacher's fault. As the manager or the parties, neither too worried about this, and do not find ways to evade. Should analyze its causes, to find the appropriate countermeasures.

Analysis of the various manifestations of parents, parents complained dynamics are mainly the following:
l, a complex family structure, work pressure, parents too busy to take care of children.

By the fast pace of modern life, high pressure, and some parents after a busy day's work for children's education has been inadequate, and some even have the child in foster care with relatives, just before the weekend to visit your child. Some parents simply in the field, one year have not see the child once or twice. And some of the children from single parent families, two child family ... the parents send their children to kindergarten, mainly to resolve the worries, to talk about awareness of the importance of early education.

2, the concept of paranoia, equivalent to kindergarten education to early childhood education.

Many parents believe that as long as the children to the kindergarten, the task of education is the teacher, and they have for their children's education paid for, there is no responsibility to educate their children.

3, lack of understanding of the nature of work on the nursery.

Impression of a very small number of parents of kindergarten is a gathering place for children, kindergarten teachers is to see the child's aunt, so the class activities indifferent to the lack of basic respect for teachers.

Through the above analysis, we can see, the parents complained justified complaints, there is no justification for complaints, but also because of misunderstanding and complaints. Kindergartens as a service for the general public, all kinds of parents, there will be a variety of demand, both parents are out, what kind of reasons, to nursery complaints are normal thing. to reduce complaints from parents, should be established to regulate the park's parent complaint handling procedures, adhere to the peaceful and responsible attitude towards the event the whole process of doing so even if their effective in dealing with leave to avoid errors, but also so that parents understand another example of kindergarten, kindergarten and thus more supportive of work to crack this problem, the kindergarten should be correctly understand and handle the relationship between kindergarten and family, to promote effective interaction to their homes for the healthy growth of young children to build a more favorable platform.

How to interact it home? Special made the following recommendations:
1, form a rich, warm and mobilize parents to participate.

As a teacher, only by understanding the psychological parents to master communication skills with parents, the parents stand point of view, with their sincere love towards each child, parents can fully trust us, we work to get actively cooperate. Kindergartens Parents should seize the psychological, rich interactive format, to attract the participation of parents, such as parents' open day invites parents, children enjoy a nutritious lunch, 61 to celebrate the family unit at a small production environment to carry out the game, so that parents as children Games referees, parents involved in their children's toy auction, the auction donated to children's toys, for reconstruction, etc. to meet the psychological needs of parents, parents to stimulate interest in activities, so that parents looking forward to the next activity. Share on free download http://www.hi138.com
2, for demand, improve parents' level of awareness.

Parents eager to succeed in life, parental knowledge is very limited, hoping to get guidance, eager to share with others is a universal psychological in the nursery so that parents are living, while colorful, active content to work hard and strive to make the parents feel some improved or harvest, such as holding, "Analysis of the parents," so that the concept of tutor to collisions, sublimation, held a "good father a good mother to exchange Experiences," to exchange child-rearing Experience and improve their level of tutoring, organizing various parent-child activities so that parents in the horizontal, vertical comparison, control their child's development. so that parents recognize the importance of the work with the nursery.

3, to avoid complicated to simple, to reduce the burden of parental involvement.

Fast-paced modern society, people work more busy parents are no exception. Kindergarten parents should take full account of the actual situation in the organization activities, the activities of the preparatory work to do, but leave a small part of the parents is most important and critical content, sometimes even just little things, such as fill in some surveys with parents tables and the like forms, parents can only play tick, parents write thoughts after the event, designed by teachers so beautiful and warm sheet, leaving a complete part of the parents to write a few pages, they can be selected at random, Another example is the parents to participate in "Family making competition," highly motivated, but some parents do not know what to do when you suffer from kindergarten to provide a large number of toy-making practices, for parents to choose.

4, expand the channels, providing opportunities for interaction.

Nursery should provide more opportunities for parental involvement in education, deepen mutual understanding and improve the level of interaction, such as the establishment of parent resource file, hiring a kindergarten parents' supernumerary teacher "to post" missing person "distributed" please help "promotional materials, inviting parents into the classroom all walks of life to become a supernumerary teachers, expand educational resources, the formation of education together, learn from parents supernumerary members of the group to carry out various types of experimental studies from the pilot scheme to improve the experiment revised target experimental process, from tracking to make reasonable proposals, parents are invited to actively participate, so that parents of the kindergarten curriculum reform, a more in-depth understanding of the convening of "participatory", "Discriminate" type parents, for parents to become speaker from the audience ; play "parent Committee" of the functions, please the majority of parents make plans for the development of kindergartens.

Crack problem complaints from parents, nursery managers have three kinds of mentality, that is the normal state of mind, attention to the mentality, the mentality of tension. Experience tells us that as a manager or the parties, neither too worried about this, and do not find ways to avoid The complainant addressed the problem sooner, the higher the parents' satisfaction, this high satisfaction, complaints from parents often make a positive change in support for kindergarten and supporters.

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