Achievements continued performance of communication on performance management

[Abstract] Performance Management is essentially between the upper and lower levels to set and achieve performance goals and conduct of a continuous two-way communication process. The performance of communication is the first element of performance management and only management personnel at all levels of business and enterprise general staff are involved, the focus on business development strategy for sustained and effective performance of communication, performance management system in order to give full play to its increased role of individual and team performance, thereby contributing to their overall business performance improvement.

[Keywords] sustained and effective performance management, performance of communication

Many domestic entrepreneurs, both state-owned enterprises or private enterprises, the "performance management" This management tool is both love and hate, and some feel it is tasteless gesture of "tasteless." Implementation of performance management companies can be said that more and more, but the long-term performance management and performance management to enable enterprises to benefit the few to achieve significant results. I believe that the main reason for this phenomenon is the lack of communication performance.

First, the lack of performance of communication easy to make performance management a mere formality
In recent years, many companies have also set up the tobacco industry of the performance management rules and regulations, systems, etc., with the cooperation of professional management consulting firm, will manage the production operations to integrate theory with practice to develop a more scientific and feasible performance management system, and run through the system has achieved some success.

However, the performance management system running for some time, due to lack of sustained and effective performance of communication, so that part of the enterprise performance management technology getting rough, there is a simple step by step to model the evolution of trends in performance appraisal, and go "quantitative assessment → → rewards and punishments," the simple pattern, ignore the operation in the application of business planning and progress of the actual dynamic tracking, performance management, leading to a mere formality, with little success.

Second, the performance of communication is the core of performance management
Complete performance management process in accordance with the "performance plan → Control → Performance → Performance performance appraisal feedback → performance improvement" five part cycle gradual, while the performance of communication as the first element of performance management is performance management throughout all aspects of the (as shown in Figure 1.

Performance management as a complete system that requires all corporate management and staff involved, by way of communicating the corporate strategy, their respective responsibilities and performance objectives and other management staff content determined, sustained and effective communication in context, together to accomplish performance goals, in order to achieve the organization's business objectives and strategic planning.

Most of the tobacco industry corporate performance management system to run mainly in the form to reflect the performance of the contract, the system runs most of the performance plan and more focused on aspects of performance appraisal, performance control, performance feedback and performance improvement of weak links, and implementation of performance management all levels and all departments have effective performance of communication, are also unable to grasp.

Many people believe that assessment is the core of performance management, performance of communication is dispensable, then down or even cancel the performance of communication, which is upside down.

I believe that the performance of communication is the core of performance management. Performance management process, in fact, is the performance of communication process. Relatively weak performance of the company to implement counseling, performance feedback and performance improvement areas, but also to the effective performance of communication by both sides to complete.

Third, the performance of communication requires the active participation of all levels of business
I believe that the performance in terms of communication from the participants, divided into three levels, namely, corporate senior leaders, middle management and grassroots general staff. Three-level performance of internal communication, but also the performance of communication between levels (Figure 2, where corporate executives and business leaders in high-level communication between communication performance is the most important part.

Senior management of the enterprise business strategy is to develop the subject of how to implement these strategies specific to each employee's actual work, so that every employee involved, to jointly promote the company's sustained and rapid development of stable, high-level business management performance of communication is particularly important, and their communication is directional communication, is to determine the survival of the communication. Therefore, senior leaders of every business need special attention.

Corporate middle management personnel related to communication between the department's overall work performance and team-building, but also to the collaboration and cooperation between departments.

Corporate middle managers and general staff between primary (executive-level communication between the performance of the communication process is the most basic part, will directly affect the business results of the implementation of policies. Middle managers in the implementation of corporate strategy always concerned about the process of corporate strategy and dynamic tracking the progress of the actual business, to ensure that the employee's actual work closely with businesses around the strategies to carry out.

Enterprise-level communication between the general staff is a major collaboration between business communication between staff.

In summary, the performance management process is in a "people first" philosophy for the upper and lower levels of performance between the effective two-way communication process, only the two sides recognize the importance of communication, for both candid and interactive performance of sustained and effective communication, give full play to the performance of communication in the lubrication performance management, performance management system successfully implemented in order to truly implement to improve individual and team performance, performance management truly boost the company's overall business performance improvement and building enterprise orderly competitive atmosphere of human resources management tool. Links to free download http://www.hi138.com
References:
[1] leaves wide red <<communication, performance management key to success >>,<< foreign management>> 2006 10
[2] strength, "the performance of communication, so that assessment to get rid of pro forma>>, China Marketing Communication Network Links to free download http://www.hi138.com