Enhance the professionalism of building a new nurse-patient relationship

With the Health care system reform, professional and systematic care model of promotion, people of the nursing staff of the higher requirements. Ministry of Health issued a "patient-centered, improve medical service quality as theme" the call, stiff operation, mechanical services can not meet the needs of the masses, the traditional nurse-patient relationship is quietly changing. That as a nurses, how to maintain a harmonious relationship between nurses and patients? how to better carry out care work? with practice, to talk about their experience, to start a discussion.

A constantly charging, improve operational level
The rapid development of medical theory, medical technology continues to update and breakthrough, a challenge to care workers. This requires that the charge nurses continue to enhance the professional quality, first, to be proficient in business, and strive to have a wealth of cutting-edge theoretical knowledge, consummate skill of professional clinical skills, such as post-operative care, minimally invasive study notes, to understand how to care for cholecystectomy in obese patients, what is LASEK surgery, etc. Second, to apply their knowledge, the understanding of the theory and skills into practice, the use in patients, to solve practical problems in nursing. Some nurses Some devices use unskilled, bring a psychological barrier to patients should be regular skills training, the actual operation to achieve stable, accurate, light, fast, win the trust of patients, such as acute myocardial infarction in patients with clinical care, nurses not only to rigorous testing of the vital signs of patients, but also to talk with, observe the look, emotional stability. oxygen to give the necessary care and life care. In addition, care workers should also be learned to understand some of the psychology, sociology, and related knowledge of the law, will be computer operators, so care will be handy to carry out.

2 hard, enhance service quality
American Jim Collins once said: "Let the dedication to become a habit!" Especially in the nursing profession, nursing science and complexity of the decision of the nursing staff must have a diligent attitude, a strong sense of responsibility and service sense of quality in the care process, nurses should be in place, to play his part in strict accordance with quality standards to be recorded clearly and accurately. The discovery of new problems to report in time to help solve as soon as possible and only complete the transition from thinking, to regulate the system, all in order to "patient-centered, quality as the core."
Care is filled with creativity and integrity of the work. To the operating room care, for example, Hansisaili stress principle that when the patient was wheeled into the operating room, an unfamiliar environment, upcoming surgery, the patient will have great psychological pressure, tension, fear, fear will hit. Thus, in this particular period of surgical patients, care workers should carry out physical and psychological care.

Nurses should patiently operating room equipment were introduced to explain the role of anesthesia, surgery clear to note, etc., to reduce the psychological burden of patients, such as when to do breast cancer surgery, most patients are anxious, After that ugly scar, fear of surgical failure, we talk about the success of their medical records, when necessary, the patient's hands clenched, in a good state of mind to patients in the surgery. physical care is also crucial, such as the operating room temperature control, surgical supplies should be ordered emissions, strict aseptic technique, we could achieve a painless puncture in the surgical patient to observe the physiological changes in the prone position is comfortable, heart rate, blood pressure, breathing is normal after surgery, carefully dried blood for patients, tidy clothes, the patient returned to the ward. improve the quality of care, improved patient surgery chills symptoms caused by psychological factors, blood pressure, heart rate, reduced the incidence to 2%, provide for the smooth operation of a guarantee.

3 empathy, the ability to improve nurse-patient communication
Build a good nurse-patient relationship, can communicate with patients, communication, and this is the basic ability to care workers. According to the survey, physician-patient relationship in recent years has become a hot issue, 80% of medical malpractice because communication is not smooth shape. directly to the patient's caregivers, how to increase their affinity to communicate effectively with patients do? Links to free download http://www.hi138.com
Learn to listen with patient communication, patient care workers to learn to listen in to listen to the understanding of his physiology, as well as cognitive and emotional attitudes tend to. Should not side-track the topic easily negate the patient's conversation, when patients emotional, the body language can be expressed by words or understanding, to promote comfort to the patient, such as some middle-aged patients, always like recollection of events, talk about success stories, hoping to get other people's recognition, nurses can listen to throughout the care work, to help them complete emotional catharsis. to meet the needs of patients, prompting them to feel comfortable, body enhancements.

Improve the ability of empathy. In order to communicate effectively with patients, care workers can stand each other's point of thinking, into the patient's spiritual world, nurse-patient communication is the key to empathy in nursing work, show empathy for the patients with enough respect, understanding and concern, and implemented in nursing practice, for example, older people admitted to hospital, the nurses can take the initiative to greet: "You put me in the hospital as a child, and let me take care of you!" I believe All of the patients hear the words, full of warm and moving will be, with "home" feeling, harmonious relationship between nurses and patients had a good start and some long-term hospitalization of patients, even in the hospital during the Spring Festival also need to spend big New Year's Eve at a care, nurses from the patient's eyes to read the solitude and deserted. So after work, bought a couplet with the lanterns, the whole room is filled with a strong festive taste. were deeply realize that "nurses own way of thinking "to promote Healthy communication between nurses and patients.

Build a good nurse-patient relationship plays an important role, she is a technical, but also art, requires continuous efforts and practice nurses to enhance their professionalism, to improve nursing satisfaction with the industry, reflecting the value of the nursing profession.

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